
SERVICES
FIELD SERVICES
Sturtevant’s service department is available to assist you by telephone, e-mail or in the field. For the installation and start-up of new equipment and the maintenance of installed equipment, qualified serviceman can be onsite to provide a comprehensive field inspection to evaluate equipment’s condition and recommend adjustments and/or parts replacement.The service department can not only help you mechanically but also with processing and operational issues. Consultation with an application specialist is available to provide operator training, evaluate the best way to achieve fine particle sizes, validate product expectations and confirm economic viability.


RECONDITIONING & REMANUFACTURING
REPLACEMENT PARTS


LABORATORY TESTING
Sturtevant’s fully equipped test facility in Hanover, MA is capable of processing dry solids from ¼” to 0.5 microns. Relying on Sturtevant’s years of experience, customers can evaluate and determine the best way to achieve fine particle sizes, validate product expectations and confirm economic feasibility.Qualified laboratory technicians optimize equipment capacity and provide valuable observations, such as wear protection requirements and material handling recommendations. The data derived is used to scale-up to production equipment and to provide performance guarantees. Short-term contract manufacturing is available while equipment is being manufactured.The process equipment in the test facility includes jet mills, air classifying mills, pin mills, jaw crushers, roll crushers, disc mills, hammermills and air classifiers, using variable speed controls. In addition, the lab is equipped to measure low micron powders with a wet/dry laser analyzer, fine powders with wet/dry sieves, particle shape with microscopy, blaine/surface area, bulk density, and moisture content.Customers who take the opportunity to visit the facility benefit from hands-on experience, equipment operator training and technical presentations. Customer confidentiality is maintained throughout the testing process and the accompanying exchange of any proprietary information.
Prior to scheduling a test, the following information is needed:
Completed MSDS (Material Safety Data Sheet)
Sturtevant Information Request Form
Approval from Sturtevant’s Safety Committee with a MATERIAL AUTHORIZATION NUMBER to ensure safe handling and processing of your material
Purchase order to cover the estimated cost of the test.
PROCEDURES:
Sample testing must be scheduled. To arrange for a mutually convenient time, contact our Sales Department at 1-800-992-0209. Please follow the proper sample testing and evaluation procedures outlined below. Do not send sample materials until contacting Sturtevant for a Material Authorization Number. Materials can’t be processed or tested without a current Material Safety Data Sheet (MSDS). Additional information may be required to ensure our employee’s safety.